Website assistant
Answers product, service, and contact questions through the website channel.
AI Agents
AI that works on real tasks, not just demonstrations
ALALA applies AI where the goal is clear: answer customers, qualify leads, find information, and assist internal workflows—with controlled access and human handoff.
ALALA AI Agents are designed as assistants that work with real business systems, with clear data boundaries, role-based access, and defined handover points.
Where can AI Agents help?
Sales assistant
Qualifies leads, summarizes needs, and prepares information for the sales team.
Knowledge assistant
Finds answers from approved documents and knowledge sources.
Service assistant
Answers status enquiries, takes requests, and helps schedule follow-up.
Internal assistant
Helps with documents, repetitive work, and defined internal steps.
Multilingual assistant
Communicates with customers in multiple languages within the validated production scope.
Safe and controlled operation
- Data access follows role-based permissions
- Customer information is clearly separated
- Human handoff is available when requested
- Actions are limited to the defined scope
- Usage is recorded for auditability
Language support
Language support
Multilingual communication with validated core languages (Thai, English, Simplified Chinese) and expandable international coverage as each language passes production validation.
AIRAOpen the chat button on the ALALA website to try the AI assistant live.
AI Agents