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Work Standards & Delivery

ALALA Service Scope & Delivery Standard

Understand included and excluded scope, responsibilities, deliverables, acceptance criteria and readiness before work begins.

Public explanation based on internal practice ALA-STD-SOW-001; internal information is not published.

A sound project starts with a shared understanding of requirements, scope, responsibilities, deliverables and acceptance evidence—not a rushed price.

Principles before work begins

Requirement Before Commitment

Understand requirements, constraints and decision inputs before committing price, timing or outcomes.

Scope Before Price

A price refers to a defined scope version with included and excluded items.

Responsibilities, Deliverables & Acceptance

Agree customer and ALALA responsibilities, verifiable deliverables and acceptance criteria before execution.

Change Control & Evidence-Based Handover

Assess scope changes for price, time and risk, then retain test, handover and training evidence.

Service packages explained

Survey

Site survey and requirements capture

Design

Engineering design and documents

Design + BOQ/BOM

Design with quantities and budgetary estimate

Build-to-Print

Build or assemble to customer-furnished design

Turnkey

Integration to the stated contract scope; it does not automatically include everything

Retrofit

Modernize an existing system

Inspection & Testing

Inspect, test and report

Maintenance

Preventive and corrective maintenance

Rental

Temporary equipment or service

Pilot / PoC

Trial or proof of concept; it is not production acceptance

Readiness status

GREEN

Information is ready for a budgetary assessment or quotation within the selected scope.

Submit an RFQ for technical confirmation.

YELLOW

A controlled-assumption preliminary assessment is available and may change with additional information.

Add information or ask ALALA to review.

RED

The result cannot yet be used as an offerable price; information or scope needs review.

Contact engineering, upload information, or request a survey.

Frequently asked questions

Is a budget estimate a confirmed price?

No. It depends on the information, scope and technical confirmation.

Does turnkey include everything?

Not automatically. Civil works, utilities, access, programming, training and acceptance must be stated in scope.

How does a pilot differ from production?

A pilot tests agreed conditions or performance; it is not a declaration of production readiness.

Can ALALA certify every project legally?

Legal certification requires the applicable authority, authorized professional and evidence for that work.

ALALA Service Scope & Delivery Standard

Understand included and excluded scope, responsibilities, deliverables, acceptance criteria and readiness before work begins.

Last updated: 1 August 2026